Frequently Asked Questions
General Inquiries
What kinds of things does Vakovich sell?
Vakovich has a lot of shoes, stylish jackets and more. Every item is made by hand with care and high-quality materials.
Where are Vakovich products made?
Our products are carefully made by skilled artisans using high-quality materials that we get from all over the world.
Ordering and Paying
What do I need to do to place an order?
It's easy to order from our website. Just choose the item you want, add it to your cart, and finish the checkout process.
What kinds of payments do you take?
We take Visa, MasterCard, American Express, Discover, PayPal.
Can I change or cancel my order?
If you need to change your order, please call our customer service team right away at xtremecargollckevius@gmail.com or +1 (332) 244-6804
Shipping
Which shipping options are available, and what are the costs?
Standard shipping cost: 4.99$
What is the average delivery time?
Usually, orders are delivered between 7 and 12 business days (Monday-Friday).
How can my order be tracked?
You will receive an email confirming the shipment of your order along with a tracking number. On the website of our carrier, you can track your shipment using this number.
Returns
What is the policy for returns?
You can return the item for a full refund or exchange within 30 days of receiving it if you are not happy with it, as long as it is still in its original condition and packaging.
Product Measurements
What is the best way to determine my size?
Please review our size chart in the bottom of product description to properly pick the perfect option for you.
Contact Information
If you have any questions or need help, please call our customer service team at:
Email: xtremecargollckevius@gmail.com
Phone: +1 (332) 244-6804
Business Address: 151 W 34th St, New York, NY 10001, United States